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Privacy Policy
CLP respects your privacy and does not sell, rent or distribute in any other way your information.
When ordering books or inspection copies we ask you for your name, e-mail address, geographical address and, for proof/inspection copies only, which subjects you teach. This information is confidential and we use it to communicate with you about our products and services, for our own market research purposes, and to help develop and maintain our website. From time to time we may use this information to send you information, in both e-mail and paper format that we feel may be of interest to you. If you prefer not to receive such information, please contact us via our Contact Us page.

You have a legal right to a copy of all the personal information we hold about you.
CLP reserves the right to change the terms of its privacy policy at any time, and if we do so we will post the changes on this website. We encourage you to review this privacy policy from time to time.

Terms and Conditions
Please read through the following terms and conditions of use of the CLP website.

General
Your use of the website constitutes your agreement to follow and be bound by these terms.

Pricing
We reserve the right to change our prices without prior notice. However, we will always strive to update the necessary sources of price information to ensure that you have accurate information available to you when you order.

Details of your order will be confirmed on your invoice.

Delivery
We aim to despatch goods within 3 working days of receiving your order. Due to stock control we cannot always guarantee the availability of a product and occasionally this may lead to a delay in despatch. All costs and delivery details will be provided on your invoice.

Refunds
We are happy to refund payment for any goods which you feel are unsuitable, provided that they are returned in their original condition within 28 days from the date of invoice. The refund will be made upon receipt of the goods back to our warehouse. You are responsible for the cost of returning such goods to us and we recommend that, for your peace of mind, you use a recorded delivery service.

If you are returning a product because it has been sent to you in error, we will happily refund any costs incurred by you for its return. Please notify us of such errors as soon as possible.

Changes
CLP reserves the right to amend these Terms and Conditions as necessary.

Copyright and Database Rights
All content included on the CLP website, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of CLP and is protected by United Kingdom and international copyright and database laws.

Orders:  Orca   +44(0)1235 465 500   |   Sales & Marketing:  Sue Hall   +44(0)7977 508162
Editorial:   David Stott   +44(0)7507 064900
Copyright © 2015 CLP | Disclaimer | Privacy Policy